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  • Debt collectors

    Information for debt collectors in Victoria, including becoming a debt collector, fair practices, restrictions and penalties.

  • Robsco Nominees Pty Ltd - Court action

    10 Aug 2014 - Frankston Magistrates’ Court has fined former Seaford motor car trader, Robsco Nominees Pty Ltd, for breaches of Victoria’s motor car trading law.

  • Waterdale property agent - Commencement of action

    10 Jun 2021 - Consumer Affairs Victoria has commenced criminal action against a real estate agency which allegedly served Notices to vacate illegally under laws introduced to protect renters during the coronavirus (COVID-19) pandemic.

  • Tim Phan - Court outcome

    29 Jan 2018 - An Avondale Heights man who worked as a builder while unregistered has been ordered to refund three of his customers a total of more than $26,700 at the Melbourne Magistrates’ Court.

  • Resolve your problem

    Step-by-step information on how to resolve a dispute with a business or landlord, including how to lodge a complaint if the matter remains unresolved.

  • Community visitors and record keeping

    Information for support people. Read about what community visitors do, the provider’s obligations for keeping records, and how and when someone can enter the resident’s room or the property.

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